Privacy policy

Ryvotools (“we”, “us”) operates . This Privacy Policy explains what personal data we collect, why we collect it, how long we keep it, and the rights available to you.

Data we collect and purposes. When you place an order, we collect your name, shipping address, email address, and telephone number for the purpose of performing the sales contract (order processing, delivery, and customer service). Payment is processed by PayPal or our card payment processor; we do not store full payment card numbers on our servers. We collect order history and correspondence for contract performance, customer support, and return/refund handling. If you contact us by email, we retain that correspondence for as long as needed to resolve your request and for our legitimate interest in maintaining customer service records.

Legal bases (GDPR, where applicable). Where the EU General Data Protection Regulation applies, we process personal data on the following legal bases: performance of a contract (order fulfillment, delivery, returns); legal obligation (tax and accounting record-keeping); and legitimate interests (fraud prevention, customer service, and, where applicable, direct marketing to existing customers within the limits permitted by law). Where we rely on consent (for example, for non-essential cookies or marketing emails to new subscribers), you may withdraw that consent at any time.

Cookies and trackers. Essential cookies required for the functioning of the checkout and cart do not require consent. Non-essential cookies—including analytics and advertising cookies, if used—are deployed only after you give prior, specific, and informed consent through our cookie banner. You can refuse non-essential cookies as easily as you can accept them, and your choice is recorded. 

Sharing. We share personal data only with: payment processors (PayPal and our card processor) for payment execution and refunds; carriers (USPS, UPS, or FedEx) for delivery; email service providers for transactional emails; and 

Retention. Order and transaction records are retained for to meet tax and accounting obligations. Customer service correspondence is retained for. Analytics data, if collected, is retained for  When data is no longer needed, we delete or anonymize it.

International transfers. Ryvotools operates from the United States. If you are located in the European Economic Area or the United Kingdom, your data may be transferred to the United States for processing. Where required, we rely on

Your rights. Subject to applicable law, you may request access to, correction of, deletion of, or portability of your personal data, and you may object to or request restriction of certain processing. To exercise these rights, email info@ryvotools.com with the subject line “Privacy Request”. You also have the right to lodge a complaint with your local data protection authority; in France, this is the CNIL ().

Children. Our website is not directed to children under 16, and we do not knowingly collect personal data from children.